"At Unstable Creatures, we strive to provide you with the best shopping experience possible. To maintain efficiency and keep our prices competitive, we have implemented a non-refundable shipping policy. Once an order is placed and processed, shipping charges are non-refundable, regardless of any subsequent returns or cancellations. We appreciate your understanding and cooperation in this matter. Should you have any questions or concerns about our shipping policy, please don't hesitate to reach out to our customer service team for assistance."